Shipping Policy

Shipping Policy

Last Updated: 14.11.2023

1. Shipping Methods

We offer the following shipping methods for your convenience:

Local Shipping (via Bring)

- Delivery time: 2-3 Days
- Shipping fee: Gratis Frakt
- Tracking: Ja

International Shipping (DHL Express)

- Delivery time: 2-5 Days
- Shipping fee: 229kr or approx 19.99 USD
- Tracking: Yes via DHL

Please note that delivery times are estimates and may vary depending on your location and other factors. We will provide you with a tracking number if available for your chosen shipping method.

2. Shipping Destinations

We ship our products worldwide with exception to the following destinations:

Russia, Ukraine, Afghanistan, Belarus, Iran, Iraq, Syria, and Nigeria.

3. Order Processing Time

Orders are typically processed and shipped within 2 business days after payment is received. Please note that processing times may vary during busy periods or due to factors beyond our control.

4. Shipping Fees

Shipping fees are calculated based on the shipping method you select and the destination of your order. The total shipping cost will be displayed during the checkout process before you confirm your order.

5. Shipping Address

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. If you need to update your shipping address, please contact us as soon as possible.

6. International Shipping

For international orders, please be aware of any customs duties, taxes, or fees that may be imposed by your country's customs authorities. These charges are not included in the purchase price and are the responsibility of the recipient.

7. Lost or Delayed Shipments

While we make every effort to ensure timely and safe delivery of your order, we are not responsible for lost or delayed shipments once they have been handed over to the shipping carrier. If you encounter any issues with the delivery of your order, please contact the shipping carrier directly using the provided tracking information.

8. Returns Due to Shipping Issues

If your order is returned to us due to an incorrect address or other shipping issues, we will contact you to arrange for reshipment. Additional shipping fees may apply in such cases.

9. Contact Us

If you have any questions or concerns regarding our shipping policy or the delivery of your order, please contact our customer support at info@makt.store